HRM Strategy and Culture, organization, people, systems (COPS)

Culture
• Do your staff identify with the organization and 'the success of the organization' as being of direct benefit to themselves?
• Do your staffs see themselves as having common interests with their work colleagues and group? Is there a strong team spirit?
• Is work allocated on the basis of individual expertise rather than position in the organization?
• Are there sufficient skills / power bases in the organization?
• Are there appropriate leadership skills within the organization?
• Are your staffs encouraged to say what they think about the organization?
• Does your organization encourage innovation and creativity amongst staff?
• Do your staffs feel a sense of personal responsibility for their work?
• Is quality emphasized in all aspects of the organization?
Organization
• Does the structure of your organization encourage effective performance?
• Is the organization structure flexible in the face of changing demands?
• Is the structure too complex? If so in what areas?
• Does your staff have clear roles and responsibilities?
• Does your organization structure tend to push problems up rather than resolve them at the point where they occur?
• Do your procedures and management practices facilitate the accomplishment of tasks?
• Do you constantly seek to challenge your organization structure?
People
• Do your staffs have the necessary skills and knowledge to perform their jobs in the most effective manner?
• Do your staffs understand their jobs and how they contribute to overall business performance i.e. have clear goals and objectives?
• Do your staffs have a customer service orientation?
• Are people with potential spotted and developed for the future?
• Are your staffs encouraged to perform well through the giving of recognition, feedback, etc.?
• Do your people know what their expected performance standards are?
Systems
• Do your organization's systems (e.g. employee selection and recruitment, promotion, planning, management, information and control) encourage effective performance among your staff?
• Are these systems consistent across the organization?
• Are there clear rewards for effective performance within your work group?
• Does the organization review its systems frequently and ensure they mutually support each other?
You may now wish to consider and write down:
• What are the three critical people issues facing your business?
• What plans /actions can you take to address these issues?
To help you further, click on this team building link and have your people tell you the issues confronting them in the workplace